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March 2022 President's Letter

Spring has arrived and along with it brings the excitement of our first in-person NERVES Annual Meeting since 2019!  Our organization’s Annual Meeting is the springboard (no pun intended) to all things NERVES and is the conduit to and for the society’s mission – to connect neurosurgery executives to resources, education, and data to enhance value for the business of neurosurgery.  The connectedness that NERVES provides to its members brings a resourcefulness that neurosurgical practice managers simply cannot get elsewhere. 

Our society always has been and continues to be high-value, and I encourage our members to in-turn invest in and commit to NERVES by attending our first in-person meeting in three years!  NERVES is super excited about our upcoming meeting in Philadelphia as we have a fantastic program scheduled.  If you have not registered yet, please consider joining your fellow members at the 2022 annual meeting to not only support our mission but to also help deliver on our NERVES vision and values.

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Ballot of Nominees for Officers 2022 - 2023

Ballot of Nominees for Officers 2022 - 2023
 
The NERVES Nominating Committee would like to submit the following ballot of nominees for your consideration and support*. We will call for a final vote for these open officer positions on Thursday, April 28 at the 2022 NERVES Annual Meeting in Philadelphia, PA.
  • President - Donna Bailer, J.D., UAB Department of Neurosurgery
  • President Elect / Vice President - John Moeller, Ascension St. Vincent Indianapolis
  • Treasurer - Kevin Hockenson, NeoSpine
  • North/Midwest Regional Director - Antoine Curtis, Northwestern Medicine
  • Northeast Regional Director - Thomas Cairo, BayHealth
  • Southwest Regional Director - Stacey Snodgrass, Ascension St. John Neurosurgery Tulsa
*If you are interested in nominating someone, or yourself, for consideration for an officer position on the 2022-2023 Board, please email [email protected] no later than April 12, 2022.
 
Thank You to Our 2021 - 2022 Board, Liaisons, & Committees
  • President - Steve Napolitan, MHSA, University of Michigan, Neurosurgery
  • President Elect / Vice President - Donna Bailer, J.D., UAB Department of Neurosurgery
  • Treasurer - John Moeller , Ascension St. Vincent Indianapolis
  • Secretary - Jacob Rodman, CMPE, Raleigh Neurosurgical Clinic, Inc.
  • North / Midwest Regional Director - Kevin Hockenson, NeoSpine
  • Northeast Regional Director - Tariq Qureshi, Grady Health
  • Southeast Regional Director - Kathy Tobin, MBA, MHSA , Duke Medical Center
  • Southwest Regional Director - Rebecca Turner, CPC, Texas Spine & Neurosurgery Center
  • Immediate Past President - John Lewis, CPA, FACMPE, MBA, Semmes-Murphey Clinic
  • CSNS Liaison - Todd Barnes, CMPE, MBA
  • CSNS Liaison - Dr. Andy Wakefield, CT Neurosurgery & Spine Associates LLC
  • Education Liaison - Kathy Tobin, MBA, MSHCA , Duke Medical Center & MJ Orellano, University of Arkansas for Medical Sciences
  • Washington Liaison - Mary Cloninger, MBA, Carolina Neurosurgery & Spine Associates PA

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March 2022 Fact and Fiction: How Doctors Can Re-Establish Trust in an Era of Misinformation

Fact and Fiction:

How Doctors Can Re-Establish Trust in an Era of Misinformation

By: Curi

It’s no secret that trust in authority has been collapsing for years—and in the wake of a global pandemic, physicians, both generalists and specialists, now sit in the crosshairs of mistrust among many patients. When science and fact are often dismissed as biased and misinformation spreads rapidly, re-establishing trust with patients is a difficult, but essential, task. By understanding the origins of this mistrust and how it presents itself within the medical community, doctors can rebuild patient confidence in their expertise and help provide quality care to the broadest possible swath of patients.


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March 2022 Member Profile: Amanda Synder

Amanda Snyder, RN, COO, Carolina Neurosurgery and Spine Associates

How long have you been a member of NERVES?

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March 2022 Annual Meeting Committee Report

Annual Meeting Committee Report

Co-chairs:  John Moeller & Donna Bailer.  Members: Mary Amann, Beth Baucom, Galyn Damiani, Jacob Rodman, Jim Shea, Kevin Hockenson, John Lewis, Steve Napolitan, Thomas Cairo.

Since the last report, the Annual Meeting Committee has been hard at work planning all the details of the upcoming Annual NERVES Member meeting in Philadelphia, PA occurring April 27-29, 2022.  With the help of our platinum sponsors Curi and Hub, we secured some really amazing featured speakers this year, along with our incredible group of regular presenters. 

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March 2022 Education Committee Report

March 2022 Education Committee Report

Committee Members: Antoine Curtis, Galyn Damiani, Kelly Hornbacher, Erika Martin, M.J. Orellano (chair), Alex Palleschi, Tariq Qureshi, Jim Shea, Stacey Snodgrass, Kathy Tobin (past chair), Melissa Klingberg (NERVES) 

The Education Committee is responsible for creating educational opportunities for NERVES members throughout the year. The NERVES Education Committee continues to work hard as we respond to meet the educational needs of our members in this rapidly changing environment, where meeting face to face has been problematic.  The Education Committee chooses monthly webinars based on surveys sent to the membership as well as “hot topics” discussed on the NERVES listserv.  

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March 2022 Survey Committee Report

Survey Committee will meet in Philadelphia to begin planning for the 2022 survey.  We will also review feedback received during/after Mike Heaton’s presentation at the annual meeting.   We are also always looking for new committee membership.  Please email me ([email protected]) or the NERVES office ([email protected]) if you have interest. 

Derek Cantrell
NERVES Survey Chair

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March 2022 New Members

Welcome New NERVES Members!
Help us welcome our new members to NERVES! The Regional Directors representing the North/Midwest, Northeast, Southeast, Southwest Regions would like to personally welcome you to our great professional organization. We are excited you have decided to join us and look forward to getting to know you!

NERVES Regional Directors
Tariq Qureshi, Northeast
Kathy Tobin, Southeast
Kevin Hockenson, North/Midwest
Rebecca Turner, Southwest

New Members Since November 2021:
Region Name Title Organization Location
Northeast Alex Chang Vice President, Department of Neurosurgery RWJBarnabas Health Forest Hills, NY
Northeast Cindy Zhao Department Administrator/CFO Columbia University Irving Medical Center New York, NY
North/Midwest Dawna Polmateer Practice Administrator Coastal Neurology and Neurosurgery Anchorage, AK
North/Midwest Dixie Ferguson Manager of Neurosurgery MercyOne Des Moines Neurosurgery Des Moines, IA
North/Midwest Sharon Ohland, CMPE||MHSA Administrator Midwest Spine  Stillwater, MN
North/Midwest Carla Lauenstein Administrator The Nebraska Neurosurgery Group Waverly, NE
North/Midwest Antoine Curtis Program Director Northwestern Medicine Chicago, IL
Southwest Mairajeanett Guadalupe Clinical Office Manager Fort Worth Brain & Spine Institute Fort Worth, TX
Southwest Jeffrey Titus Director, Neuroscience Service Line UT Health Austin Pediatric Neurosciences at Dell Children's Austin, TX
Southeast Kelli Besh CEO Line Southeastern Spine Brain & Joint Chattanooga, TN
Southeast Kirsten Yelvington Operations Administrator UAB Neurosurgery Birmingham, AL
Southeast Steve LeMoine Vice President, Cardiovascular Services Infirmary Health Mobile, AL
Southeast Jack O'Connor Chief Executive Officer Florence Neurosurgery and Spine Center Florence, SC
Southeast Sabino DAgostino Neurosurgeon Southern Coast Specialists Isle of Palms, SC
Southeast Emily Campbell Medical Office Manager Augusta Health Spine Clinic Fishersville, VA

 

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November 2021 New Members

Welcome New NERVES Members!
Help us welcome our new members to NERVES! The Regional Directors representing the North/Midwest, Northeast, Southeast, Southwest Regions and would like to personally welcome you to our great professional organization. We are excited you have decided to join us and look forward to getting to know you!

NERVES Regional Directors
Tariq Qureshi, Northeast
Kathy Tobin, Southeast
Kevin Hockenson, North/Midwest
Rebecca Turner, Southwest

New Members Since June 2021:
Region Name Title Organization Location
North/Midwest Melinda Hollingshead Associate Administrator OSU Neurosurgery, LLC Thornville, OH
North/Midwest Donna Lowry Executive Director The Brain + Spine Center Holland, MI
North/Midwest Marcy Rogers VP Inverness Operations Parkview Health Fort Wayne, IN
North/Midwest Georges Markarian MD CCAG Neuroscience Akron, OH
North/Midwest Heather Middleton Office Manager Neurological & Spinal Surgery Merrillville IN
Northeast Shawn Bonk Senior Administrator Departments of Neurology and Neurosurgery, Thomas Jefferson University Philadelphia, PA
Southeast Walter Fletcher Director Of Operations Legacy Brain and Spine, LLC Atlanta, GA
Southeast Larissa Hill Executive Director, Neurosciences WakeMed Health & Hospitals Raleigh, NC
Southeast Evelyn Lyle Billing Manager Collier Neurologic Specialists Naples, FL
Southeast Amanda Snyder Director of Operations Carolina Neurosurgery and Spine Associates Charlotte, NC
Southwest Carlos Abeyta Department Administrator UNM Neurosurgery Albuquerque, NM
Southwest Linda Pham Chief Finance Officer UCSF Health San Francisco, CA
Southwest Rebecca Knox Senior Department Administrator Tulane Center for Clinical Neurosciences New Orleans, LA
Southwest Erica Gonzalez Administrative Director Texas Brain & Spine Institute Bryan, TX
Southwest Shalou Herrera-Puno RN Operations Manager Neurosurgery Colorado Springs, CO

 

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November 2021 Survey Instructions

2021 Socio-Economic Survey Deadline Extended
New Deadline November 24th!

 

Completing the NERVES Socio-Economic Survey


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November 2021 President's Letter

As we approach the Thanksgiving holiday, I hope that everyone is doing well and can relax, refresh, and enjoy time with family and friends.  Given that many of us are busier than ever before – between staffing and COVID-related challenges – it has never been more important than now to take full advantage of the countless resources this organization offers to support one another through these difficult times. These resources and connections are what make NERVES such an exceptional society; we can all be thankful for the connectedness that NERVES has provided us.

It is a true privilege to be the President of NERVES.  The past 20 years of NERVES leadership deserves many thanks for the organization’s continued success.  I plan to maintain this momentum with a strong commitment to our mission – to connect neurosurgery executives to resources, education, and data to enhance value for the business of neurosurgery.  The focus of our mission is on “connection.”  Even though the pandemic has kept us from meeting in person, NERVES has adapted and stayed committed to maintaining connections amongst its membership.  Notably, our Education Committee has continued to provide valuable and informative monthly webinars.  On behalf of the Society, I would like to take this opportunity to thank our Education Committee for their engagement, and former Committee Chair, Kathy Tobin, for her exceptional leadership in making a variety of resources and learning opportunities available to members.

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November 2021 Member Profile

Salutations! My name is Carlos Abeyta, MBA. I am currently the Department Administrator for the Department of Neurosurgery, at the University of New Mexico (UNM), School of Medicine (SOM) under the leadership of Meic H. Schmidt, MD, MBA. I am proud to be one of the youngest Administrators across the School of Medicine which is why I joined NERVES to ensure that our unique department is aligned with all industry benchmarks trends and to ensure we remain market competitive for our faculty. Previous positions that enhanced my knowledge and prepared me for this role included being an Operations Manager in Neurology and Neurosurgery, being 1 of only 2 Compensations Specialists for UNM, and working for the Los Alamos National Laboratory as an Administrator for X-Computational Physics.

Currently, our Department has nine Neurosurgeons, two Critical Care Faculty, one Pain Provider, twenty-six Advanced Practice Providers (APP), and seventeen staff members. We are the first Comprehensive Stroke Center and Certified Pediatric Neurosurgery program in New Mexico. Furthermore, our department boasts The North American Skull Base Society (NASBS) distinction. While we do not yet have residents, we are anticipating a successful site review with hopes of obtaining our first resident in the Summer of 2022. During the pandemic, I was the point person on recruiting APPs to our program, filling 19 of 20 positions within eleven months! New Mexico is not the state that everyone wants to be, however when they arrive here it is truly a treasure!

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November 2021 October Mini Conf Recap

Thank you to those who registered and joined us for our October virtual Mini-Conference held on Wednesday, October 20, 2021. The presentations from both Dr. Hickson and Dr. Gordon were fantastic and informative. In case you missed this great event, please click the links below to find the recordings and presentations. .

Recording password: NERVESOctMini21!
Please key in this password directly (do not copy and paste)
 
Also available are the webinar presentations from:
 
Tim Roberts Annual Keynote Address:
Professionalism, Pursuit of High Reliability, Quality and Safety

Gerald B. Hickson, MD

Joseph C. Ross Chair in Medical Education & Administration Professor of Pediatrics
Founding Director, Vanderbilt Center for Patient & Professional Advocacy
 
The Growing Demand For AI in Clinical Medicine
William Gordon, MD, MBI,
Brigham and Women’s Hospital, Harvard Medical School

 
Thank You to Our Presenting Sponsors
 

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      • Thank you to those who registered and joined us for our October virtual Mini-Conference held on Wednesday, October 20, 2021. The presentations from both Dr. Hickson and Dr. Gordon were fantastic and informative. In case you missed this great event, please click the links below to find the recordings and presentations.

November 2021 Membership Renewal

Thank you for your support of our society. NERVES provides many resources to our members, from the E-list, our new monthly educational webinars, the Socio-Economic Survey to participating at the Annual Meeting. Your continued support of NERVES is what makes our organization strong and vibrant.

The 2021 renewal period is open and we are asking that you take a little bit more time this year to fully update your member profile. Once logged in, find "My Profile" to update yours.

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November 2021 NERVES Education Committee

Committee Members: Antoine Curtis, Galyn Damiani, Kelly Hornbacher, Erika Martin, MJ Orellano (incoming chair), Alex Palleschi, Tariq Qureshi, Jim Shea, Stacey Snodgrass, Kathy Tobin (past chair), Melissa Klingberg (NERVES).

 

Hello NERVES membership.  This is my first update as the new chair of the education committee.  Melissa Klinberg and Kathy Tobin have done such a great job the transition to my new role has been easy as I follow the format Kathy and Melissa created. Why mess with success?

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November 2021 Editorial Committee

Our editorial committee has been actively working, discussing content to include in this issue of the Transmitter e-newsletter, then drafting, editing and finalizing. The e-newsletter for NERVES is produced 3 times per year. The committee had also continued to encourage our members to publish in industry journals. We routinely ask members to report on their publications so that we can keep a historical record for NERVES.

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June 2021 NERVES Ballot of Officers

The NERVES Nominating Committee would like to submit the following slate of nominees for your consideration and support*.

Ballot of Nominees for Officers 2021 - 2022

We will call for a final vote for these open officer positions on Thursday, August 19th at noon.

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June 2021 NERVES Newsletter New Members

Welcome New NERVES Members!
Help us welcome our new members to NERVES! The Regional Directors representing the North/Midwest, Northeast, Southeast, Southwest Regions and would like to personally welcome you to our great professional organization. We are excited you have decided to join us and look forward to getting to know you!

NERVES Regional Directors
Tariq Qureshi, Northeast
Kathy Tobin, Southeast
Kevin Hockenson, North/Midwest
Rebecca Turner, Southwest

New Members Since March 2021:
Region Name Title Organization Location
Southeast Kelly Surrency Practice Administrator Orlando Neurosurgery Winter Park, FL
Southeast Tonya Kranzler Practice Manager William D Hunter, MD PA Gastonia, NC
Southeast David Newton Administrator University of Maryland Neurosurgery Baltimore, MD
North/Midwest Brittney Swift Practice Manager Saint Luke's Neurological and Spine Surgery Overland, KS
North/Midwest Allison Schiffli Site Supervisor Parkview Neurosciences Waterloo, IN
North/Midwest David Argenzio Executive Director Great Lakes Neurosurgical Associates PC Grand Rapids, MI
North/Midwest Thomas Flory Executive Director Fourth Corner Neurosurgical Associates, Inc., P.S. Belingham, Wa
North/Midwest Laura Hamm Service Line Administrator Indiana University Health Department of Neurological Surgery Fishers, IN
North/Midwest Bryan Williams Administrative Director Neuroscience Springfield Neurological and Spine Institute Ozark, MO

 

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Spring 2021 Virtual Mini-Conference Recap

Virtual Mini Conference Recap

Thank you to the NERVES member who attended our recent Virtual Mini-Conference on April 22!  We received great feedback from our members about the presenters and their topics. If you missed it, we are offering the recordings from our two presenters Dr. David DeLong and Mike Heaton. We didn’t record the Breakout Roundtable Hot Topic Discussions – you had to virtually “be there” to participate in this amazing session of networking with your colleagues. NERVES Roundtable discussions are a true gem, so we hope everyone will participate in them at the upcoming Orlando Annual Meeting.

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June 2021 NERVES Annual Meeting Speakers

Important Conference Links

General Information
Our Partners
Schedule
Session Descriptions

Announcing Our Extraordinary Speakers for the 2021 NERVES Annual Meeting!

Loews Portofino Bay Hotel at Universal Orlando Resort in Orlando, Florida is an ideal setting for the NERVES 2021 Annual Meeting! During our time together, you'll be inspired by thought-provoking speakers, meet neurosurgery professionals from across the country, and return to your practice with the tools to navigate the ever-changing landscape of neurosurgery practice management.

Tim Roberts Annual Keynote Address
 
Professionalism and the Pursuit of High Reliability, Quality and Safety Gerald B. Hickson, MD., Joseph C. Ross Chair of Medical Education and Administration at Vanderbilt University Medical Center and Founding Director, Center for Patient and Professional Advocacy
General Sessions
 
The Growing Demand For AI in Clinical Medicine
William Gordon, MD, MBI, Brigham and Women's Hospital and Partners HealthCare
 
NERVES Survey Results
Mike Heaton, CPA CPA/ABV/PFS, CFP, CHBC, CVA, Partner, Katz, Sapper & Miller
 
Washington Update
Katie O. Orrico, Esq., AANS
 
What Neurosurgeons Want Administrators to Know
Dr. Dawn Tartaglione, Bayhealth
 
5 Keys to Leading in Today's Multigenerational Workplace
Dr. David Delong
 
Coding Update & Hot Topics
Kim Pollock, Karen Zupko & Associates
Breakout Sessions
 
Return on Investment in Robotic Assisted Spinal Surgery
Brian Asmussen, MBA, Medtronic
 
What Every Manager Needs to Know About the New E/M Guidelines for Office Visits
Kim Pollock, Karen Zupko & Associates
 
Daring to Inspire Growth + Change in Healthcare
Allison Holzer, MAPP, PCC, InspireCorps